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1PhilSports Privacy Policy

Last Updated: November 28, 2024

Compliant with Data Privacy Act of 2012 (RA 10173)

1. Personal Data We Collect

We collect:

A. Information You Provide

  • Name
  • Email Address
  • Phone Number / Mobile Number
  • Profile details (player, coach, club, court owner)
  • Booking and event registration information

B. Automatically Collected Information

  • Device information
  • IP address
  • App usage statistics
  • Browser type
  • Access logs

C. Third-Party Sign-In Data (Google, Facebook, Apple)

We may receive:

  • Name
  • Email
  • Profile photo
  • Account identifiers

2. How We Use Your Data

We use your information for:

Platform Features

  • Game queueing
  • Tournament registration
  • Coaching bookings
  • Court reservation management
  • Ratings & reviews
  • Real-time ranking updates
  • Notifications and reminders
  • Club and coach profile management
  • Venue listing and analytics

Administrative Purposes

  • Account creation & verification
  • Security monitoring
  • Transaction processing
  • Customer support
  • System improvement & analytics

3. Data Sharing

We may share data with:

  • Venue Partners (Court Owners)
    Only booking-related information necessary to fulfill reservations
  • Clubs & Event Organizers
    Only relevant participant/registration data
  • Coaches & Trainers
    Only information required for booked sessions
  • Third-Party Service Providers
    (Analytics, payment gateways, hosting providers)

We do not sell personal information.

4. Data Retention

We retain data:

  • As long as your account remains active
  • As required for legal, operational, or auditing purposes

You may request account deletion at any time.

5. Data Security

We implement industry-standard security measures including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular system audits

However, no system is 100% secure. Use the platform at your own risk.

6. Your Rights (Under RA 10173)

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Withdraw consent
  • Request account deletion
  • File a complaint with the NPC

Requests may be sent to: info@ragph.com

7. Children's Privacy

The platform is not intended for users under 13 years old.

We do not knowingly collect data from minors without parental consent.

8. Changes to This Policy

We may update this Privacy Policy periodically.

Continuing to use the Platform means you accept the updated Policy.

9. Contact Information

RAG IT Solutions

Door #5, TMNT Building, Doña Vicenta Drive, J.P. Laurel Ave., Bajada,
Davao City, Philippines, 8000

Email: info@ragph.com

Phone: (82) 317 2944

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